join the raw essentials team

current vacancies


Listed: April 16, 2018. 

We're looking for someone with a great attitude who is eager to learn and provide our furry, four-legged customers and their owners with a consistently outstanding level of service. Full training in all aspects of raw feeding for cats and dogs will be provided. A qualification and experience in vet nursing or the companion animal industry is useful but definitely not essential.

If you have a flair for customer service, excellent communication skills, great attention to detail and an enthusiasm for natural animal health & well being, we'd love to hear from you. 

This is a part-time role working in our Drury store. You must be available for a minimum of 8 hours per week and have the flexibility to cover additional shifts at our other locations in South and East Auckland. In addition to retail responsibilities and keeping the shop looking amazing, you'll be providing advice and education for pet owners, to help their dogs and cats eat their way to better health with a species appropriate, 'raw meaty bones' diet. 

We sell frozen pet food – lots of it! Our shops get regular deliveries, so as well as being great with the customers and their pets, you'll need to be strong, active and willing to get 'stuck in', in order to unpack deliveries and keep the freezers fully stocked.

Key responsibilities include:

  • Customer service
  • Case management
  • Stock management & stock control
  • Day to day running of the shop
  • Maintenance of customer records
  • Monitoring of internal communications

Our ideal candidate will: 

  • Have experience in retail and an excellent customer service focus
  • Have strong, effective communication skills and good interpersonal skills
  • Be flexible and able to multitask effectively
  • Demonstrate a good work ethic & attention to detail
  • Be able to work well independently or as part of a team
  • Be passionate about natural animal health & well being
  • Have background knowledge/personal experience of raw feeding cats/dogs, or a strong interest in raw feeding
  • Have no issues with lifting heavy boxes (up to 20kgs) of stock

If this sounds like you, submit your CV and cover letter to Applicants for this position must have the right to work in New Zealand. Hourly rate will be dependent upon skills and experience and employees enjoy a staff discount.