REGIONAL MANAGER - Auckland
ABOUT THE ROLE
Leading the Auckland Regional network, you will ensure the smooth running of our retail stores within the Auckland region through expert advice and support. You will be trusted to make critical decisions and challenge your commercial thinking across business strategy and operational excellence. You will create structure and efficiencies that drive employee experience and development and get to bring a fresh perspective from everything operations, sales and people related.
You will be responsible for:
- Embedding a culture of performance and engagement across the region, driving accountability through a coaching-focused, lead by example approach.
- Overall sales performance, sales and customer service coaching, and mentoring to deliver outcomes
- Providing advice around store operations around recruitment, roster management, store layout and visual merchandising.
- Driving a collaborative team culture within all stores and identifying using tools to promote these initiatives
- Actively driving business development by having expertise and awareness within the local areas and planning the strategic direction of the business
- Enhancing customer service and experience by working closely with store staff and developing a deep understanding of customer satisfaction
ABOUT YOU
You will be someone who is flexible and a natural multi-tasker, thrives on variety, and easily interacts with a wide range of people. With a strong passion for retail your skills will include:
- Experience in regional management operating over multi-site locations
- Small and large business experience
- An ability to communicate effectively across all levels in a business working collaboratively with Senior Leadership, direct reports, support teams and external stakeholders
- Understanding of retail store operations and standards for success
- Ability to develop and implement strategies, processes and KPI’s in a similar environment
- A proven track record with strong coaching focused leadership skills
- Strong and efficient communication style with good interpersonal skills
- 5+ years within a relevant retail management or customer service focused role
WHAT'S IN IT FOR YOU
This is a unique opportunity to be involved in a growing, sustainable, NZ-owned and operated company that truly cares about their people and their product.
We offer a development-focused environment, a positive team culture and provide you with the opportunity to make this role your own. Salary will be dependent upon skills and experience; relevant travel expenses will be covered; and employees enjoy a generous staff discount.
TO APPLY
Email hr@rawessentials.co.nz with a cover letter explaining why you want to work with Raw Essentials and why you are a great fit for this role, along with your CV.