ALL STORES ARE OPERATING IN LINE WITH LEVEL 2 REQUIREMENTS. READ COVID-19 INFO HERE.

AND, OUR WELLINGTON STORE IS OPEN DURING BUILDING RENOVATIONS.

Food Safety Tips

HANDLING & FEEDING RAW MEAT

  • Freeze fresh meat for at least three days before feeding to your pet. Raw Essentials products are frozen for at least ten days before they are sold.
  • Defrost in a sealed container in the refrigerator overnight
  • Ideally, defrost food for each day. Fresh is best! Store for a maximum of 3 days in the fridge.
  • Use safe food handling techniques. Clean all surfaces, equipment and hands with warm soapy water after each use. Immunocompromised people should use utensils or disposable gloves. Do not allow pets on countertops
  • Where possible, the role of feeding pets should be given to a non-immunocompromised member of the household.
  • Discard any uneaten raw food that your pet leaves after the meal (there is usually nothing left to discard and if there is, you may be feeding too much).

GENERAL HYGIENE PRACTISES

  • Love your pets, but please don’t kiss them! This may lead to illness.
  • Wash your hands between playing with your pet and eating.
  • Keep your pet’s digestive system and gut flora in optimal condition. This will help to protect them from ill-health in general, as well as from disease caused by pathogens. Please chat to us if there are any signs of digestive issues.
  • Minimise stress on the digestive system by avoiding mixed-feeding, therefore exclude all grains and starches from the raw diet.
  • Empty litter trays daily and wear gloves.
  • Any individuals with a compromised immune system or those with newborn babies in the home must be extra vigilant with these principles. Please chat with your health professional.

In summary, control the risk of infection from all pet foods by:

  • Providing a carefully planned and well sourced, species-appropriate raw food diet, and
  • Ensuring sensible meat hygiene practises in the home

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