Get Started Cat (Novel)

• Rabbit & Heart
• Wallaby & Heart
• Veal & Heart Mix
• Powermix

• Provide your cat with a daily portion of raw food equaling to 3-5% of their current or ideal body weight.

• To ensure a diverse and nutrient-rich diet, provide at least three different prey species throughout the week.

• For a well-balanced diet, include up to ⅓ boneless meat to support proper nutrition and digestion.

• Defrost in a sealed container in the fridge overnight or in a bag submerged in warm water (not in the microwave).

• Once defrosted, it can be stored in the fridge for up to 3 days, but fresh is best!

• Feed all juices - they contain great nutrients!

• Discard any uneaten raw food once your pet has finished their meal.

• Use safe handling techniques. Clean all surfaces, equipment and hands with warm soapy water after handling or feeding.

We work with a variety of trusted courier companies to ensure your frozen products are delivered safely. Please read the details below to learn about our delivery options, packaging, and important guidelines:

Delivery Options

• Urgent Couriers:
  We deliver to most areas in Auckland, Whangarei, Waikato, Bay of Plenty, Wellington, and Wairarapa.

• NZ Couriers:
  Our Overnight Service via NZ Couriers covers the South Island and select areas of the North Island, including Coromandel, Whangamata, and nearby non-rural locations.

• Kiwi Express (Christchurch Only):
  Local Christchurch orders are delivered with Kiwi Express’s 2-3 hour courier service.

Please Note: We do not deliver frozen products to rural addresses. Ensure you provide a residential address for delivery.

Important Delivery Guidelines

• Minimum Order Quantities:
  To maintain product quality and minimize the risk of defrosting during transit, minimum order quantities are required.

• Delivery Tip:
  To ensure your frozen products stay fresh, we recommend being at home (or nearby) to receive your order. Frozen items should be placed directly into a freezer upon delivery.

For larger or bulk orders, couriers may leave your package outside if you're unavailable. However, this is done at your own risk, so plan accordingly to safeguard your order.